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The eCommerce industry is not only a boon for brands and sellers but indeed for customers also. However, customers these days have developed a tendency to fill up their carts with multiple numbers of various products, trying them at their house, and then deciding to keep a few for themselves and return the rest of them. This rising trend among customers is known as bracketing, which refers to buy and return.

In recent research, it has been found that more than 60% of customers indulge in bracketing, and this trend may skyrocket in the coming years. It has become the most painful problem for brands mostly that are selling apparel and home decor items. Customers generally order more than one product but keep only a few because they might face size and quality issues. Apart from this, they can repeat this practice intentionally while wearing any specific clothing just for once and then return it. Customers may find it convenient for them, but it can become a significant problem for your online business. This individual blog has mentioned some impeccable tips to combat bracketing. Let’s get down and find out how to tackle this issue.

What is Bracketing?

Bracketing is basically a practice of over-ordering apparel or any other product with various sizes and styles by customers. It may seem an innocent practice by customers, but in reality, it is wreaking havoc on sellers or brands’. This mischievous practice by customers increases the number of returns, and these returns are primarily free for customers but can affect the overall health of your eCommerce business. According to a survey done by Vogue magazine, more than 65% of customers returned their purchases on a daily basis. It has also been found that more than 45% of customers intentionally buy more products than they intend to keep for themselves.

However, here we have mentioned some smart tips that can help you resolve the bracketing issues.

Enormous Reasons That Enforce Bracketing

Indeed there are an enormous number of customers who intentionally repeat the bracketing. Still, if you see the other side of this eCommerce business, you will find out that there are multiple reasons why customers buy, try and then return several products.

Undescribed Product Descriptions

One of the primary reasons behind bracketing is product pages with no description or having less informative descriptions about the product. When selling clothing, you must mention all the product’s sizes, colors, fabrics, and materials. It is pretty evident that if customers do not have clarity on these, there are chances that they might return the product if it doesn’t fit them or if they don’t like the fabric or the color of the product. So it is essential to add an elaborative product description while listing your products on various eCommerce platforms. In this regard, you can take the help of any listing quality analysis software such as etraKY BS; it can help send you an alert notification whenever you list a product without a description.

Flexible and Easy Returns

Flexible and easy return policies provide liberty to the customers to return the product whenever they want for a limited period of time. Hence, customers don’t fear returning the products because they are free. So to restrict the bracketing as a brand, you can apply some terms and conditions to returning products.

Hazy or Unclear Product Images

Customers may return the product if they find it is not as similar as they have seen on the eCommerce platform. That is why it is best to upload high-resolution product images that provide a clear idea about the product and minimize the chance of bracketing. Product images should always be clear and as it is as your actual product. In online shopping, customers buy a product mainly after analyzing the images.

Tips to Restrict Bracketing for Your eCommerce Business

Enhance the Listing Quality of Your Product

In terms of restricting the bracketing, you should enhance the listing quality of your products on every eCommerce platform on which you sell your products. To enhance this aspect of your eCommerce business, it is necessary to add elaborative product descriptions, titles, and high-resolution images and videos on your product page. It can help your customers to have more information about the product; once they get the clarity, it is possible that they won’t return them. Your product description must include the item’s size, color, material, and information. Bracketing a product can be a customer’s choice, but you can restrict that by not giving them a single reason to return their purchases.

Highlight Product Reviews

Positive reviews on any specific product positively affect customers and encourage them to buy it without any doubt. However, to increase the number of positive reviews on your product page, ask your customers to leave their valuable comments. You send them a request email, SMS, or WhatsApp message to leave their genuine feedback on your product. Believe it or not, reviews have the power to influence customers easily as it’s human nature; we used to believe in others’ experiences—highlight positive reviews on your product page, which can work magically in restricting the bracketing. You can use agile review management software to manage the customers’ reviews. It can showcase all the reviews from multiple channels in one dashboard and make it much easier for you to view them.

Implement Easy Exchange

Implementing an easy exchange process can change the dynamics of bracketing and can restrict it for a more extended period. An exchange feature allows the customer to get another piece of clothing if they find any issues with the size and color. Customers may be less likely to bracket their purchases if they find the exchange process straightforward and less complex. In this way, you can save yourself from getting into the troubling cycle of returns.

Apply a Virtual Try-on Feature

We live in a tech-friendly era; it is one of the significant aspects of the eCommerce business. To provide clarity for your products, you can effectively implement augmented reality (AR) into your eCommerce brand. This technology effectively minimizes the gap between the physical and virtual shopping experience. Customers can virtually try your products on them through the AR feature and may buy that item in no time if they find it beneficial or suitable for them. Today, many beauty and apparel brands are providing this facility to their customers to restrict the bracketing.

Conclusion

Now you must understand the bracketing and how you can eliminate it effectively. Undoubtedly, bracketing is super easy for customers but proves costly for your online business. However, implementing the tricks mentioned above to restrict the bracketing can help you tremendously. On the other hand, an elaborative product description, high-resolution images, and videos can also help reduce bracketing properly. In this regard, etraKY BS can undoubtedly help you by notifying you every time you go wrong in terms of adding descriptions and images while listing your products on marketplaces.

This Independence Day, along with enjoying the grace of Freedom, do your part to enhance your online presence and attain the equivalent Freedom in online business. As we all know, Independence day is at the door, and it is time to celebrate this day by upscaling your eCommerce business to the next level. In the past two years, due to the Covid-19 pandemic, this special day has been celebrated virtually. Still, when the situation is much in control, and people are partially in relaxation mode, it is a special year for all of us to celebrate the glory of our Freedom.

As an eCommerce seller or brand, you can also prepare your online store to make the most of this occasion. Amid Independence celebrations, just by implementing a few excellent tactics, you can attain astounding benefits. A bunch of upcoming Independence sales is knocking on the door on various marketplaces. So, it can be an excellent opportunity for you as well to make the most of this patriotic holiday. In this blog, we will mention some compelling tactics you can use to thrive your sales during upcoming Independence Day celebrations.

Six Rewarding Strategies to Let Your Online Business Thrive

Sell Products That Defines the Freedom

Believe it or not but during Independence, the feeling of patriotism is at its peak, and customers embrace each and every aspect of Freedom. During this period of time, several accessories and products that define our Freedom acquire maximum chances to be sold out on marketplaces. Thus as a seller or a brand, it can be an excellent opportunity for you to sell several products such as tricolor bands, apparel, badges, mobile covers, cushions, and tricolor ethnic clothes for men women, and children. According to recent research, it has been found that the demand for such products increases during these occasions every year. Thus, an online business can also make the most of this opportunity and increase their sales immensely.

However, you can face fierce competition during this time, so to keep your products visible to your customers, you need to implement a practical listing quality analysis. In this regard, you can use etraKY BS to make your listing effective and efficient in terms of attaining maximum sales.

Announce an Online Freedom Contest

During the Independence Day Sale, as a brand or a seller, you can run an online contest for your potential customers by using various social media platforms. It can be a mind-blowing idea to snowball your sales and power up your eCommerce brand. An engaging contest to grab various products at discounted prices can capture the attention of numerous customers and encourage them to participate. You can ask multiple Independence day related questions through your social media pages and offer them eye-catching rewards. You can initiate a registration process to be a part of your contest. Some of you may not find it relevant but understand that customers always find it alluring to get an attractive product as a reward at a minimum price. Take a chance and try your luck; it can be a profitable affair if you run such a contest with full enthusiasm and efficiency.

Reinforce Your Listing Quality

As an eCommerce brand, all your selling tactics can work when your products appear in the search results on various marketplaces. In this regard, you must add relevant keywords in your product’s description and title while listing it on eCommerce sites. A captivating strategy to reinforce your product listing quality can help your products become searchable for your existing and potential customers. Especially keywords have the immense potential to let your products appear in the search results. For instance, if you plan to sell tricolor phone covers, you can add Freedom, tricolor, phone covers, etc., as your relevant keywords.

If you think adding keywords is a complicated process, believe me, it’s not; you just have to analyze and think from your customer’s perspective. Collect your thoughts and think again that if a customer wants a tri-color product for the Independence day celebration, what words will they search for? This practice can let you attain your goal; on the other hand, and you can also take the help of a listing quality analytics software such as etraKY BS; it can guide you through adding getting accurate product descriptions and titles. You should also add high-resolution images of your products to enhance your listing quality.

Run Social Media Promotions

Social media is a great platform to run your promotions and share deals with your customers on any holiday, whether it is Independence Day or any other day. To gain benefits from this freedom festival, you need to apply some marketing tactics to promote your products rapidly on Facebook, Instagram, Pinterest, etc. Try to boost up the patriotic feeling in the customers by making them remember what the contribution of our great revolutionaries in the freedom fights was. Add this emotion to your product and then run your promotions to attract millions of eyes.

You can share a strong brand message related to Independence day on social media platforms. Attracting eyes can be complicated sometimes, but if your promotions can hit the heart of the customers, you can get success as well. Always remember that Freedom is an emotion for Indians, and there is a big chance that they will turn up to such promotions and contribute their share to hike up your sales.

Power Up Your Marketing Strategy

Before anything else, you must make a solid marketing plan to inform your customers about Independence Day’s upcoming offers, discounts, and contests. Being in the eCommerce industry, it’s never too late to start promoting your products through various promotional emails, social media posts, campaigns, etc. Determine one time, collect your assets, select your targeted audience and shoot the promotional emails at least two or three days before you start your Independence day flash sale. It is better to start early to stand out from the competition and make it a successful marketing strategy for your eCommerce business. As Independence day is around the corner, you need to plan every aspect of your marketing strategy step by step.

Check Your Stock Availability

It is an essential factor for eCommerce businesses before you implement any promotions and campaigns amid Independence day. Any product you are going to sell should be available in your stock effectively during the sale period. Suppose a customer wants to buy any specific product, but at the same time, it shows that the product is out of stock, which can affect your overall brand image. The out-of-stock situation can let you lose both your potential and your existing customers. Eventually, it can affect the growth of your online business by limiting your revenue. To always keep an eye on your stocks, you can take advantage of any stock availability software such as etraKY BS. It sends you the notification whenever a product gets out of stock or back in stock.

Conclusion

Hence these are some specific strategies you can use to celebrate the power of Freedom by making the most of this time. These strategies can let you attain more and more customers during this festive aura. As a brand or a seller, it can be your big chance to increase your sales and increase your customer base. Always remember that customers always want to have something unique and attractive. Offers, discounts, and contests always attract their eyes. So it is best to follow the strategies mentioned above if you want to increase your revenue and mark your presence in the marketplaces. In this regard, powerful brand-centric software like etraKY BS can help you immensely. It can let you perfectly attain all your goals.

In any business, whether eCommerce or any other business, customer loyalty is the leading factor responsible for your success. If you are on the way to establishing your brand or running an established eCommerce business, you must focus on building a loyal customer base. In the challenging and competitive eCommerce world where customers have millions of options in terms of buying online products, it is necessary to focus on every factor that can drive you positive reviews and feedback. Reviews can further help you attract more potential customers and help you in building a solid and loyal customer base.

In the evolving eCommerce world, customers are just an email offer or PPC ad away from bouncing to your competitor. A repetitive number of customers can also add more value to your online business in terms of generating revenue. It can cost you a few more minutes to acquire a new customer than to retain the satisfied ones you already have. But the real challenge is, how do you turn customers into loyal customers for the benefit of your online business? This blog will teach you how to build brand loyalty by producing reviews and feedback. Let’s dig in and find out the astonishing ways to do so.

Five Fantastic Ways That Can Help You in Building Brand Loyalty

In terms of building your brand loyalty, you need to understand the fact that existing customers are reasonable to market to, spend more, and make constant purchases. As an online brand, you must build loyalty among your customers. Somewhere customers do remember their experiences associated with a brand even if they don’t remember the brand’s name. Thus marketing and branding can help immensely in the struggle for a loyal customer base. But it has to be done right; the following points can help you with that.

Maintain the Consistency of Your Brand

Consistency is the most crucial factor in building online brand loyalty. Customers who frequently shop online want to have the assurance that you will deliver on the promised time, not at your own convenience. Hence your goal should be to deliver an exact order at the right time every time your customer places an order. We can’t say that it is guaranteed success, but yes, it can help you attain loyal customers. For customers’ consistent experience is essential in terms of your service and the quality of your product. To maintain consistency in order fulfillment, you can take the help of stock analysis software such as etraKY BS. It can help you accurately manage your inventory so that you won’t miss out on delivering the order to any of your customers. It helps escape the stock-out situation that can be really disappointing for your customers.

Display Your Reviews & Feedback

Reviews and feedback influence the customers to buy your products without thinking twice about it. Customers can show their love by leaving positive reviews and feedback, proving that they are loyal to you. That loyalty can be your most dynamic marketing tactic. Product description, title, images, and videos are essential in building brand loyalty and attaining customer reviews. It means you need to list your products accurately in an attractive manner. In this regard, you can take the help of listing quality analysis software such as etraKY BS. It guides you through appropriately executing listings.

Highlight Your Selling Proportion

As an online brand, you need to figure out what will set you apart from your competitors sooner rather than later. Customer reviews and feedback work as an effective adjustment tool in and of themselves. However, reviews are a powerful bonanza of ideas and terms for you that can isolate you from your competitors. You must uncover what customers are praising or complaining about your product in their reviews and make the changes accordingly. Believe it or not, customers will love that you not only listened but also took necessary actions. Ultimately it can increase your brand loyalty and help you build a loyal customer base.

Encourage Customers to Leave a Feedback

While doing online shopping, customers crave to have a conversation with their online brands and sellers. According to a survey, more than 75% of customers have this mindset that brands do not over-personalize product experiences enough to be invasive. It means driving open communication between you and customers is likely not going to make them happy. They like to hear about you from others, so it is imperative to encourage your customers to leave genuine feedback or review your product after making any purchase. More reviews can help you acquire more customers and ultimately increase your brand loyalty. Today there are various ways to communicate with your customers and ask them to leave a review. You can take the help of emails, WhatsApp messages, social media, etc.

Be Real and Reliable

One of the critical factors in building brand loyalty is getting “real” with your customers. In other words, we can say, don’t be afraid to show off the real side of your business. This means not only having a specific tone but also being able to acknowledge shout-outs because you want to do so, not necessarily because you “have” to. For example, social media is the most preferred customer service channel for most customers because it offers a candid, immediate boulevard for customers to bring up their issues. If you want to win customers’ loyalty, even in the face of a complaint or concern, you need to be authentic and real in every manner.

The Art of Creating Loyal Customers

• First thing first, you need to listen to your customers. Listening to their demands and requirements can help you in serving them better. That is why it is always necessary to analyze the market trends and demands.
• Always respond to their feedback so that they feel valued and keep coming back. Responding to customer reviews can help establish a robust relationship with your customers.
• Increase the quality of your products as per their feedback and try to maintain consistency.
  
  

Conclusion

Hence this is how you can build your brand loyalty. Reviews and feedback are essential factors specifically in the eCommerce industry. Because customers don’t have the authority to analyze a product physically, reviews and feedback are all they have that help them make the right purchase decision. That is why you should focus more on collecting an enormous number of reviews and feedback from your customers as an online brand.

If you are the one who fails to recollect the reviews, then you must take the help of any agile review management software such as etraKY BS. It helps in managing the reviews in one place.

The unpredictable eCommerce industry is changing its strategies to customers’ demands. Most brands and sellers focus more on the fundamental steps of selling their products to meet the customer’s requirements and make it a worthwhile investment. But many of you may overlook that to make this online business a successful affair, you need to divert your focus on the post-purchase experience of customers as well.

It can be an essential step for your eCommerce business journey to help you build brand credibility and customer loyalty. As you know, this industry is quite competitive, and the competition is getting more intense. To survive in such a competitive environment, you can not afford to forget your customers after the sale. To maintain the sales flow, you need to remember every customer to make them repurchase your products. Additionally, they can become your brand advocates. In this regard, the traditional selling method will not work; you must add some value-added services to delight your customers and ensure their return. Here in this blog, we have mentioned some of the value-added services that can intensify the post-purchase experience of your customers. So what are we waiting for? Let’s get in and find out what these services are that you can provide to your customers.

A Better Understanding of Value Added Services

In the eCommerce industry, value-added services add several values and attractive points to customers’ shopping experience. These points can keep your customers engaged with your products and services and resolve their queries instantly. It can help drive more sales and make your presence remarkable at the various marketplaces. You can attain the customer’s loyalty and make a robust connection with them. If you are still thinking about what are those value-added services you should add, read out the following points.

Fantastic Four Value Added Services to Delight Your Customers

Offer Product Warranty/ Product Protection

In terms of providing value-added services to your customers, you need to offer them a product with a warranty period. These days many prominent sellers and brands offer this facility on their signature products. Now is the time for you to offer this value-added service to your customers and let them sit back and enjoy the features of your products. It assures the customers that they have made the right purchasing decisions.

Product warranty provides customers peace of mind that in case of any issues with the product, they can get it fixed without paying an amount. You can offer repair and replacement on certain items through this specific service. It can help you drive high customer satisfaction. It can be an excellent choice to get back your valuable customers. It is quite understandable that if you can resolve the pain areas of your customers, then nothing can stop them from coming back and buying another product from you.

Apart from this, you can also offer product protection on products such as mobile phones, televisions, and other electronic items. A protection plan comes with unique techniques to save the product from any upcoming mishappenings. If a customer spends a maximum amount on any particular product, they can also spend a minimum amount on protecting that item from breakage or other factors.

Offer a Hassle-Free Refund & Return Process

Some brands and sellers do exist that hide their “return and refund” policies from their customers. Well, if you think this strategy can reduce the return rates, you are absolutely wrong. To gain customer loyalty and intensify the post-purchase experience, you must be open about your return and refund policies. It can help your online business win the trust of your valuable customers. It will help if you are not afraid of the returns. If customers are not happy with your product, they will surely go for a return.

Believe it or not, this is the fundamental element of a delightful post-purchase shopping experience. To make it a hassle-free process, you can contact your logistics partner to understand if they can manage your anticipated return volume. Apart from that, to provide clarity on this, you must add the policies on your product page.

Focus More on Getting Feedback/ Review

Asking for customer feedback or reviews post-purchase can help you build a trustworthy relationship. Positive reviews can add more value to your online business. It can make customers more confident while buying your product. Reviews and feedback matter a lot if you are in an eCommerce business. It can help the customers to know more about your product and later let them buy one. According to a recent survey, more than 65% of customers are influenced by reviews and read them before purchasing.

So without further ado, you should always encourage your customers to leave their valuable feedback. It can work in two ways; first, your current customer may think you care about their thoughts, and second, it can help you attract new customers. You can leave a sweet note with each order and ask your customers to leave their reviews. Apart from that, if you are the one who is not good at managing your reviews, you can take the help of several review management software such as etraKY BS. It can help you manage all the reviews from various channels in one panel.

Provide Personalized Post Shopping Experience

We all like to get pampered, whether it is me, you, or someone else. Providing a personalized post-shopping experience to your customers can let them more connect with you. It can be an outstanding value-added service to intensify the post-purchase experience. To implement this process, you can simply send them notifications regarding the upcoming products and offers.

You can also pamper them by letting them know about the date of upcoming sales as well. Apart from this, if you have some regular customers who buy the same products every month, you can send them alerts that they should re-order the product as it can get out of stock soon. It can let your customers make a quick purchase and add more revenue to your business. Customers can also spread their word, and it can also help you in increasing your sales rapidly.

Conclusion

Hence, these are several value-added services that you can implement with your business and intensify the post-purchase shopping experience. This way, customers can get attached to your services and keep returning to your online business. It is effortless for your competitors to fetch your customers towards them. But these services can never let your customers visit your competitor’s product page.

If you can provide phenomenal value-added services, nothing can stop your customers from revisiting you.If you are ready to invest in value-added services as a brand or a seller, you can establish a remarkable position in the market. It can increase sales, enhance your brand’s credibility, and nurture your overall business.

Clothes/apparel used to be a necessity for living, and it still is, but more than a necessity, it has now become a style statement. The demand for clothing will never end, which is why it is one of the safest product categories you can use to sell on Amazon or any other eCommerce platform. If you are interested in getting into Amazon’s clothing market, then it can be very lucrative and competitive at the same time. Thousands of brands and sellers on this platform are into selling clothes only.

Individually Amazon has sold a massive amount of clothes in the past two years. It is targeted to upsurge the apparel sales by more than 45 % by the end of this year. You can also become a part of this profit as a brand or a seller. If you look at it from the customers’ point of view, more than 50% of Indian shoppers are now buying clothes on Amazon. All these figures indicate that selling clothes on Amazon is indeed a beneficial deal. If you want to capitalize on Amazon’s better performance on the clothing side but don’t know where to start, stay with us and continue reading this blog piece. This blog tells you what you need to know to Sell clothes on Amazon.

Spectacular Ways to Sell Clothes on Amazon

• Create Your Account on Amazon

Take this primary step and create your account on Amazon. You will require a separate account from your Amazon buyer’s account for this. This process requires your GST and PAN information, along with your active bank account details. Once you set up your business account, you will require Amazon’s approval to list the clothes. It can take a few days to get their response after submitting the necessary information. You can use this time to do the market research and understand the demand of the customers. This practice can make you choose the suitable clothing to sell on Amazon.

• Organize Your Product Listing

Right after Amazon’s approval, you need to do the product listings. It will be your product page that customers will click on to make a purchase. You need to include the following information while doing listings.

• Add product labels and barcodes
• Fix the price of your product
• Provide the shipping options
• Add high-resolution images of products
• Apply elaborative and product descriptions
• Add the size and color options

To sell on Amazon, your listing should always be incredible. You should always add high-resolution images to help the customer analyze the product closely. While selling clothes, your listing should include the size chart, color, fabric of the apparel, etc. Apart from these, you can also inform the customers about the apparel type or on which occasion they can wear them, whether it comes into casual wear or formal wear. To enhance the listing quality of your product, you can take advantage of any listing quality analytics tool such as etraKY BS.

• Select a Business Model

While choosing to sell clothes on Amazon, selecting a business model is a crucial decision to make. At Amazon, you can select from four businesses to choose one for your online business establishment.

Private Label: You can develop your apparel brand and operate it as a first-party seller on the platform. However, this business model requires a good investment, and you have to build your brand awareness.

Retail Arbitrage: You need to buy apparel from an approved manufacturer at a discounted rate in this particular business model. You can resale those clothes on Amazon under your private label. It requires a decent budget to get started, along with decent pricing that you fix for those products.

Handmade: In this business model, you can sell one type of apparel instead of multiple clothing options. For example, you can choose a unique print, fabric, and design to make your handmade apparel. In the fashion industry, it is also known as “Artisan”. At Amazon, you will be charged a flat percentage instead of monthly seller or brand fees.

Wholesale: This business model requires you to buy clothes in bulk and sell them on Amazon via FBA (Fulfillment by Amazon) facility. In this specific model, you may require to get Amazon’s approval for each brand you want to offer your customer.

• Get Along with Amazon Fulfillment Process

Now when you are ready to sell your apparel, the real question in this way is how will customers get their orders? To ease this issue, you can take the help of the Amazon FBA service. It means that Amazon handles your inventory, packaging, shipping, customer service, and returns as well. However, you need to pay for these services, but it’s worth paying as it minimizes half of your headaches.

You don’t need to track your inventory as the FBA service will take care of it, and you can use this time to improve your brand. It can also provide access to additional selling features like Amazon Prime eligibility. In such a way, you can deliver your orders on time without any hustle. This is the best way to impress your customers by offering them faster delivery and upsurging your sales accordingly.

• Segregate the Group of Your Clothing

To become a renowned clothing brand now or later, you must take the help of ads. Initiating brand awareness and attracting customers to your clothing range is essential. For that, it is imperative to segregate the group of clothes on the basis of their style, type, size, color, and fabric. It can become more accessible for customers to choose one specific clothes.

If you’re selling various types of clothing, from men’s wear to kids’ wear, you need to make a specific segment for the groups. For example, women’s tops should always be seen in the women’s western wear segment with the specific segment “Women Top.”

Following Types of Clothes, you can Sell on Amazon

Amazon has a vast sub-category of clothing for women, men, and kids. Here we are mentioning all the sub-categories, and from these, you can choose the type of apparel to sell on Amazon

Women’s Wear

• All Western Wear
• Shirt, Tops, and Tees
• Jeans and Jeggings
• Dresses
• All Ethnic Wear
• Salwar Suits
• Kurtas
• Sarees
• Lingerie
• Sleep and Loungewear
• Sportswear

Mens’ Wear

• T-shirts and Polo
• Shirts
• Trousers
• Jeans
• Innerwear
• Sportswear
• Sleep and Loungewear
• Ethnic wear
• Ties and Socks
• Suits and Blazers
• Jackets and Coats.

Kids Wear

Girls’ All clothing

• Tops and Tees
• Dresses
• Jeans
• Pants
• Clothing sets
• Baby Girl

Boys All Clothing

• T-shirts
• Jeans
• Pants
• Clothing Sets
• Baby Boy

Conclusion

Amazon has become one of the biggest clothing markets in the world. If we talk about the Indian market, in India as well, customers are now preferring to shop for clothes from this massive marketplace. Millions of Indian shoppers come aboard to shop various apparel from Amazon, and in this way, sellers and brands cloud also earn significant profits. However, this eCommerce platform is highly competitive. To become successful, you need to represent your brand professionally. It will be best if you primarily focus on the product’s reviews part as well. In this regard, you can use etraKY BS for agile review management. Apart from that, the speedy delivery is also required for this business. For that, you can get along with Amazon’s FBA service.

In this materialistic world, what somebody says about you and your business matters a lot. This is how our society works; if most people are escalating bad things about you, then nobody will focus on looking out for the good part of you. It works similarly with eCommerce or any other industry as well. To maintain your brand reputation in the marketplaces, it is imperative to have reviews.

Some recent surveys say that more than 85% of customers trust reviews; they take them as personal recommendations. In this way, it is clear that eCommerce reviews play an essential role in upsurging your revenue and reputation in the market. Now the major challenge is reviews can’t be positive all the time, and there is the possibility of negative reviews as well. As an eCommerce brand, it can be the biggest challenge for you to convert those negative reviews into glorious positive ones.

While shopping online, customers prefer to read reviews first; post which they decide to buy a product. Ultimately, reviews do affect your overall sales as well. However, it can happen only when you have enough positive reviews to dominate the purchase decision of a potential customer. In this special blog, we have mentioned some fantastic ways to generate eCommerce reviews. This blog includes the best practice checklist of reviews to ensure you are also analyzing the value of negative reviews.

Best Practices for Attainment of Reviews

• Regulate Your Reviews on a Daily Basis

Regulating your reviews on a daily basis is an essential part of the eCommerce business. It is the best way to analyze all the reviews, both positive and negative. If you are the one who doesn’t consider the importance of reviews, then you are on the wrong track. Not regulating your reviews daily can become a reason for the business’s collapse. So it’s highly recommended to start working on reviews and save your brand’s reputation at various marketplaces. However, if you’re unable to do so regularly, you can take the help of some review management software such as etraKY BS. It can make it easier for you to regulate your reviews regularly. It provides a panel where you can view all the reviews of customers you have received to date from multiple marketplaces and take the necessary steps to address those reviews.

• Respond to Your Customers’ Review

Reviews are an essential factor in terms of building your brand’s credibility in this highly competitive market. Negative reviews can diminish the credibility of your brand, and it is possible that your valuable customers may turn up to your competitors and impact your brand reputation, but on the other hand, if you reply to such reviews adequately, customers will love to hear you, and they may appreciate your efforts as well. Apart from that, this practice can also help you improve your products’ quality and services.

All the leading brands in the market use this tactic to build trust and engagement with their customers. On the other hand, not replying to your customers’ reviews can also ruin your brand image. Your potential customers can develop a thought that you don’t care about their feedback. In such a way, they can even lose their trust in your brand. Hence you must never miss a chance to respond to your customer’s feedback.

• Always Ask Your Customers’ to Leave Reviews

You must have developed an understanding that to empower your brand, there is the requirement of reviews. One of the easiest ways to acquire product reviews is to ask your customers to leave reviews for you. According to research, more than 82% of reviews get generated from a post-purchase email. You can simply ask your customers on email, WhatsApp, and other sources to leave their honest reviews once they receive your product. To get more feedback, you can leave a note with the package requesting them to give their feedback.

• Contact the Customers Once They Leave Their Review

To generate more positive reviews in the future, you must contact those who have left their essential words for you. If some customers have positive reviews for your product, you must contact them and thank them for their sweet gesture. Follow-up with customers and socializing their positive reviews can help attract more customers. You should even contact the customers who leave you negative reviews. Avoiding negative reviews will not be fruitful for your overall online business. Always try to respond to negative reviews and try to resolve their issues. If the problem is with your product, try eliminating them as soon as possible. Try to learn to take it as an opportunity to improve the quality of your products.

• Enhance Your Product Listing Quality

  You can attain more and more reviews by enhancing the listing quality of your product as well. Always try to put high-resolution images of your products. Poor quality images may make a wrong impression on customers; it is justified because even you can not buy such products, especially from an online store whose presentation is not up to the mark. Customers judge your products by the images and descriptions also. Good quality images and an elaborative description can attract more customers and impact their shopping decision. You need to understand this fact; it’s a psychological factor that people consider those products good and appear in an alluring form. Ultimately, it can help you attain positive reviews. To enhance the listing quality of your products, you can take the help of etraKY BS as a listing quality analytics tool. It can send you alert notifications every time a listing goes wrong.

Conclusion

The eCommerce empire or any other business cannot run without its customers. They have the sovereignty to power up your business. Their feedback is exceptionally crucial for the growth of your business. Good and bad reviews can have significant effects on your overall business. You must understand the fact that online reviews can be helpful in your marketing strategies also, as it provides outside perspectives on your entire product range. Positive reviews can fetch more revenue and build a trustworthy reputation for your brand in the marketplaces. However, negative reviews or no reviews at all can affect your brand image in an opposite way.

However, as a brand, managing all the reviews in one place can be a clumsy task. To diminish this issue, you can take advantage of a review management system such as etraKY BS. It is one trusted software among the brands that provide enormous review management services. This software lets you view all the reviews in one panel from various marketplaces. Always keep in mind that reviews can help you in improving the credibility of your brand as well as increase your revenue. To know the benefits of reviews or feedback you can click on this link. 

The eCommerce marketplaces in India are becoming highly competitive and it is quite difficult to beat the competition and make a prominent presence. Mind the words, it is difficult, not impossible to be there, so you still have the chance to be proactive and just do what needs to be done. Recall your thoughts, why you have chosen this business, and what were your plans before entering this industry. Obviously, you must have a vision and expectations from your online business. So, if it is not performing as per your expectations then surely you need to check where you are lacking and what you should do to attain that.

See, the massive eCommerce industry is growing every day and has provided the opportunity for millions of sellers and brands to earn their bread and butter. The only thing you need to do is present your products in such a way that it can increase your conversion rate. There are several elements that can help you in increasing your sales on eCommerce marketplaces. Along with that, there are a few brand-centric analytics tools such as etraKY BS, that can help you with it. In this particular blog, we have mentioned some of the effective tips that can help you in becoming a top-notch brand or seller on various platforms. So You can follow these tips and keep generating sales on a daily basis.

Five Beneficial Tips to Increase Your Sales on Marketplaces

Increasing sales significantly on marketplaces is a quite constant eCommerce objective but the competition can get tough with each passing day. When customers have millions of product options just a click away, it can become quite difficult to differentiate your brand and stand out from the concourse. To resolve your problems here we have gathered a few tips that can help your eCommerce brand stand out from the crowd. Following beneficial tips can help in presenting your products in a more appealing way to reach out to your ideal customers. It can make it easier for your customers to buy your products in a continuous manner.

Customer Satisfaction Should be Your Priority

Whether it is an online or offline business, providing customer satisfaction should be your priority. To build a long-term profitable brand you need to ensure that your products are able to meet the satisfaction level of every customer. You should not compromise on the quality if you are trying to increase your sales on several eCommerce marketplaces. A good quality product will not be enough to satisfy your customers, it requires a lot more. Delivery speed, product price, and engagements are a few essential factors that matter equally. That is why, as an eCommerce brand, you need to safeguard all these factors as well.

Enhance the Listing Quality of Your Products

In terms of increasing your sales on eCommerce platforms, it also matters how well you have listed your products. The quality of your product listing should be phenomenal. Product listing includes a hero image, description, keywords, and the title of the product. To enhance the listing quality of your products you can take the advantage of listing quality analytics software such as etraKY BS.

It notifies you whether you have added a good quality image of your product or not. The description of your products is impressive or not if you have added relevant keywords with it. The title of your products is impressive or not. For any eCommerce brand, it is important to enhance their product listing quality in the process of bringing their products to the top of the buy button.

Always keep an Eye on Your Stocks

To increase your online sales abruptly you need to sell more products and to sell more products you can manage your stocks efficiently. In this regard, stock availability monitoring software can help you. With the help of such software, you will be able to keep track of your stocks and can prevent the situation of out-of-stock.

Thus as a brand, you must have a broad idea about how many products are there in your stock and how many you need to refill. Stock out not only affects your overall sales but your market reputation and customer satisfaction as well. Hence, it should be rectified as soon as possible.

Consider the Importance of Customers’ Feedback

For an eCommerce brand, it is important what your customers are saying about your product. Essential feedback from customers also plays a vital role in terms of increasing your online sales. Before making a purchase potential customers prefer to know others’ perspectives or experiences of buying your product. Most of them consider product feedback as personal recommendations.

If they find that there is some positive feedback on your product, it can convince them to buy your product in the first place. That is why it is imperative to take the feedback seriously. Evaluating customers’ reviews can rectify the issues related to your product and make a solid comeback.

Make Your Packaging Attractive

You must be aware of the fact that “first impression is the last impression”, well it works in the eCommerce industry as well. It is one of the vital components of eComm business and brands to focus more on the packaging of their products. Along with a good quality product and quality-based packaging also matters. Whenever a customer receives an order, the first thing they notice is the package.

So you must ensure a good quality packaging of products significantly for delicate and fragile products. Several marketplaces have already given guidelines to sellers about how to do the packaging of their products in different categories. It is important to avoid damage in transit. To make a good impression on your customers you can even add a Thank You card along with the order.

Maintain a Dynamic Pricing on Marketplaces

In regard to selling your products online and increasing your sales, as a brand you need to offer diversified pricing schemes and policies to your potential customers. You need to apply dynamic prices to your products listed on various eCommerce platforms. You need to understand that if you are selling your products for example at Rs 150 and your competitor is selling the same product for just Rs 120, then it is quite obvious that customers will buy from your competitors.

However, the quality of the product does matter but eventually, customers want to buy a cost-effective product. In this regard, a price tracking software such as etraKY BS can help you.

Conclusion

Thus, in such a way above-mentioned tips can help you constantly in increasing your sales on various marketplaces. Along with it, you should always create a sense of urgency to sell your products thoroughly. It refers to the tactics mentioning several statements such as “only two is left”, “selling fast”, and, “More customers are looking for this product”.

It dominates the shopping decisions of customers and forces them to buy your product. Apart from that, you can use paid promotions to promote your brand and upsurge sales. A brand-centric analytics tool can also help you immensely in terms of following some of the above tips to increase your sales on multiple channels.

Ask yourself what would be the first thing you do before making an online purchase? You know the answer, right? It is a review & ratings of that specific product. You, being a Brand can now think like a customer and make the required strategies to help yourself grow by being able to tackle the challenges in this aspect. Unlike a physical store, customers don’t have the leverage to experience the quality and nature of that product physically. This is the reason most customers turn out to read online product reviews first. Post covid when online business is booming, every customer choosing online platforms as their preferred shopping destination will prefer to view reviews before making the purchase decision. According to recent research, more than 85% of customers prefer to analyze reviews, and 75% of them build trust and take those as personal recommendations.

The impact of reviews is quite measurable too. There are two aspects of reviews positive and negative. Negative reviews usually carry more impact than positive ones. Based on the analysis, customers make their shopping decision. It may sound alarming to you, and you should take advantage of it. As a brand analytics tool, etraKY BS has incorporated reviews & ratings in its new eCommerce tactics SCRAP. If you are still not focusing on this aspect, it can affect your online business drastically in the long run. A single review with fewer positive words makes an ultimate opinion; however, a few more than say a similar thing make a communal consensus. In this blog, we have covered a few of the possible impacts of reviews & ratings and also the tactics you can use to improve them.

Viable Impacts of Reviews and Ratings on eCommerce Brands

Believe it or not, reviews and ratings can declare a lot more about your online brand. An abundance of positive wordings can quantitatively impact your overall sales. It can efficiently upsurge the purchases and create a base of loyal customers. These impressive vital points outline the benefits that make reviews & ratings a requirement for your online brand.

Escalates Your Sales

Not only in India but around the world, it has been proven that customers like to make an opinion on the basis of others’ perspectives. We can also say that reviews and ratings refer to the psychological phenomenon in which potential customers make their decisions on the basis of the shared actions of others. Analyzing positive reviews of other customers who bought similar products drives them confidence that they will buy a good product. Customers want proof from others that a product is worthwhile to buy. In such a way, reviews and ratings can elevate your sales more than ever. In the process of managing your reviews on a daily basis, you can take the help of powerful brand analytics tools such as etraKY BS.

Helps in Building Trust

In the massive eCommerce industry, numerous brands and products out there make it difficult for customers to choose the right one. There are countless brands in almost every category on eCommerce channels. Without a reliable way to trust the quality and authenticity, it is hard for customers to know who they should trust. Thus, reviews and ratings can be the best way for you to build your trust among the customers. Examining a good amount of reviews on a specific product indicates the terrific quality of the product and creates a dynamic reputation in the market that customers can trust. Statistics show that more than 65% of them are likely to trust and make a purchase from a brand with a good amount of positive reviews.

Upsurge Your SEO Efforts

Appearing on the search engine result page (SERP) should be your goal if you want to make a robust market presence. Although, establishing an SEO-friendly market presence requires enough time and effort. Well, in this regard, reviews & ratings can uplift your mission without your efforts. If you can satisfy your customers, there is a 90% chance that they will leave a positive review for you. In their review, most customers use several keywords such as brand and product names. It can benefit you in two compelling ways; First, your brand name will more likely appear whenever a customer searches for a similar product, and secondly, it can attract more customers who are likely to read a positive review.

Up Swing Brand Awareness

You must agree on this point that your brand is not just about selling your products and generating revenue. Of course, you want to expand and make your brand famous in all the prominent eCommerce ventures. To make it the talk of the town, you must consider the importance of reviews & ratings. If you are selling your products on various platforms, then positive reviews can increase your brand awareness and increase your market presence organically.

Effective Tactics to Attain More Reviews & Ratings

Offer High-Quality Products

It is not certain that every customer will leave a review for your product. However, there are more chances to attain them if you offer them a high-quality product. A product that meets their demand and satisfies them immensely can automatically force them to leave positive reviews or ratings.

Ask Customers to Leave a Review

If you are able to deliver quality-based products on promised time, then asking for a review is not a crime. It is pretty simple to ask your customers to leave a review for you. You can simply email them and request them to leave feedback on your product page. Believe it, and a generous review request can make a big difference. These days you can even WhatsApp them and ask for their valuable review.

Always Reply to Customers’ Review

To generate more reviews and ratings on your product page, you must incorporate the art of reply. In terms of general communication and professional terms, customers also appreciate the reply to their feedback. On a priority basis, you should reply to every review, whether it is positive or negative. Not only customers but google also like this; replying to reviews can actually boost up your local SEO efforts. So instead of considering reviews a secondary part of your online business, make it the priority and experience the magic.

Conclusion

Thus, you can understand how reviews and ratings impact your eCommerce brand. In this digital era, reviews and ratings are powerful marketing strategies that you can use for your brand to make a buzz around. On one hand, positive reviews can help you generate revenue and build trust. On the other hand, negative reviews can affect your business drastically and withdraw your chances of establishing trust again. An impeccable understanding of the impacts of reviews and ratings, along with knowing the tactics to upsurge them, can be an important way to make your presence in this competitive eCommerce industry. Keeping an eye on every feedback can’t be possible for you, so to minimize this problem of yours, you can take advantage of some brand analytical tool such as etraKY BS. It can make it easier for you to view all the feedback in one single panel, and you can take the next step accordingly. So, without delaying it anymore, start prioritizing the reviews and ratings.

In the eCommerce Industry, reviews and ratings are essential for any online brand. Reviews and ratings work in two ways; first, they let you understand the demand and perception of customers for your products. Second, it helps you in attracting more customers and increasing your revenue. Nowadays, reviews are crucial as they provide customers with the necessary information regarding your products. It dominates the customers’ shopping decisions in an extensive way. They want to buy products with more positive reviews and above three-star ratings. Positive and negative reviews play a vital role in making the final decision about initiating a purchase.

It is obvious that no one will buy a product with several negative reviews or stars below three. That is why it has become imperative to keep a check on reviews and ratings of each product you are selling online. More reviews mean more sales, and more sales increase your overall revenue. Around the world, it has become human nature that they prefer to take a review before spending their money on anything. Positive reviews help them to build trust in your brand. Reviews and Ratings are the essential aspects of our specific SCRAP strategy. We have covered the SCARP framework in detail in our previous blog. In this particular brand, you will get to know why it is important for your brand and how etraKY BS can help you attain them.

Why Reviews and Ratings are Essential for eCommerce Brands

Believe it or not but reviews and ratings have the ultimate power to make or break your brand reputation, credibility, and sales performance. Positive reviews can help your customers to believe in your brand. It helps them to trust you in the first place. However, one negative review can ruin your market image and credibility among the customers. That is why it is crucial to manage your reviews and ratings. Apart from that, many other factors consider the power of reviews and ratings. Lets’ see what they are and how etraKY BS can help you with that.

Boost Your Product Performance

Reviews and ratings have the enormous potential to boost the performance of your products on various eCommerce platforms. Excellent or positive reviews make your product the best among the various similar products on eCommerce platforms. According to recent research, more than 82% of customers trust reviews as personal recommendations. They always want to know what others are saying about your product. If they find a buzz about your brand, they will buy your products without any doubt. In this way, reviews are vital to boost your product performance. However, if you are unable to manage your product reviews, etraKY BS is here to help you. It aims to build a robust control over review and rating management. In a single panel, you can view all the reviews regarding your products and take further action.

Rectify the Issues of Your Product

Product reviews are essential for rectifying the issues related to your product. If your products are getting negative reviews, again and again, it is possible that there may be something wrong with the product. As soon as your product receives negative reviews, you should focus on resolving the issue. Delaying this process can let your customers bombard you with negative reviews. So it is better to resolve the problems as soon as possible. As a seller analytics tool, etraKY BS can help you rectify the issues with your product by providing you with an agile review management facility. Here you can view all the positive as well as negative reviews in a single panel across multiple channels.

Upgrade Your Conversion Rate

If you can deliver products as per the customers’ expectations, you are creating room for positive reviews. Such reviews play a massive role in upgrading your conversion rate. Happy customers will leave positive reviews with open hearts. You must understand that even a single positive review can help you increase your conversion rate effectively. Suppose your product has far more positive reviews as compared to the negative one; it automatically diminishes the power of negative reviews. Numbers play an essential role in every business, so you do not need to worry about having more positive reviews and fewer negative reviews. If you are honest with your customers in terms of providing them with the best product, no one can stop your increasing conversion rate.

Enhance Customer Experience

Product reviews can help you in enhancing your customer experience better than ever. Mismanagement or negligence of customer reviews can discourage the trust of your customers for your brand. Hence, it is better to monitor them and then work towards initiating the improvement. Once you can rectify your customer’s demands, expectations, and other issues, you can work on them. It can help you in providing a better customer experience in the future. With etraKY BS, you will be able to notify all the reviews and can work accordingly. It helps you in enhancing your product quality as well as customer experience. This software can help you build new customers and always retain older customers associated with you.

Trivialize the Return Rate

If your product doesn’t have any reviews, customers may not be able to make a purchase decision. Reviews provide them the assurance that product quality is up to their expectations. Customers will never be confident enough to buy your product without reviews and ratings. It can build doubt in their mind regarding the product quality. In any case, if they make a purchase by ignoring the reviews, there are chances of return if they find any issue with the product. However, a product with decent reviews and ratings likely faces fewer returns. It is because they get convinced by the reviews that there is no defect in the product. That is why you need to manage your reviews efficiently and put them on your product page. With the help of etraKY BS, you can productively select the positive reviews and add them to your product page on various eCommerce sites.

Conclusion

In the eCommerce Industry, the customer is the king. They have the supreme power to take your online brand to new heights or bring it down severely. Their reviews and ratings are exceptionally crucial, as it tells about their experience and how good or bad your products are. You should not worry about negative reviews if you are assured of good-quality products. There are customers with honest reviews which give you a reality check. And it also identifies that you welcome whatever a customer says with open arms. The importance of reviews becomes prominent because there is no such automation yet that could let customers inspect an online product. However, tracking online reviews on a daily basis is not an easy task. That is why you require an agile review management system such as etraKY BS. It is a trusted software that can bring down all your product reviews to one single dashboard. With just one click, you can monitor channel-wise reviews and ratings of products. Remember, reviews are essential in building trust between your brand and your customers. Reviews and ratings also help you in attracting new customers in this highly competitive eCommerce business.