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As an eCommerce brand, your success depends on so many factors. One of them is customer satisfaction; without it, you can’t be able to establish your brand on various eCommerce marketplaces. These days customers have complete control over online marketplaces. To fulfill the demands of your customers you require an appropriate view of product availability. You need to know location-wise product availability and how soon it can get delivered to your customers. If you cannot monitor product availability, your customers can buy the identical product from somewhere else. Poor product availability analysis can also lead you to overstock the products as well.

A lot can happen if you are not able to keep a check on product availability. Availability is the essential aspect of SCRAP, a tested strategy that can help you create a successful brand story. To enhance your brand’s trust and credibility, it is essential to always have clarity in your product’s availability across multiple channels. Suppose customers rely on your brand for any specific product, and that is unavailable in your stock.

Undoubtedly, it can affect their trust and convenience them to purchase from your competitors. In this special edition, we have mentioned why you need to keep a check on product availability and how etraKY BS can help you with it.

Significance of Product Availability

If you have listed products on various eCommerce websites, then it is vital to know the location-wise availability of each product. The unavailability of listed products can disappoint your customers if they find that products are unavailable for delivery. It can make you lose your potential customers. Unlike physical stores, customers always have access to buy their desired products anytime from online marketplaces. That is why product availability is crucial to never miss out on a single customer.

The unavailability of products can impact your annual revenue. Nowadays, eCommerce channels have moved to a hyper-local fulfillment model. Hence, it is more critical for you to get actionable insights into multiple pin codes and cities you are operating. To monitor your product availability efficiently, etraKY BS, a brand analytics tool, can help you immensely.

Reason You Need to Keep a Check on Product Availability

Apart from increasing your customers’ trust, there are other reasons to keep checking products’ availability. Here we will mention some of the other essential reasons you need to analyze your products’ availability.

Maximize Your Conversion Rate

Unavailability of products can disappoint your customers to the next level. Once you fail in fulfilling your customers’ demands, they may never return to you. It can minimize your conversion rate as well. To maximize your conversion rate, it is crucial to keep a check on product availability. As a brand, if you want to make a robust market presence, you must have a complete idea of available or unavailable products in your stock. But it is not that easy to monitor your stocks all the time.

To handle this situation adequately, etraKY BS is here to help you out. It provides real-time data on your inventories and notifies you as soon as any product gets out of stock or back in stock. It can save you from overstocking the products and ultimately save your money. With etraKY, you will never get in a situation where your customers get disappointed. You can escape the situation of Oos very well. It can result in you maximizing your conversion rate.

Upswing Sales Opportunities

Whenever a customer faces unavailability at the time of purchase, the demand for that specific product naturally goes down. It can impact your sales performance drastically. That’s why it is important to always keep a check on product availability so that your customers never face an out-of-stock situation while shopping. Available products can increase the demand of the customers and ultimately helps you upswing your sales opportunities.

If you want your products to always be in demand, you need to constantly check whether products are available in your stock or not. Always ensure that products are visible and available for your potential customers. In such aspects, etraKY BS can help you in constructing a better mechanism by keeping a check on availability on a real-time basis.

To Attain Positive Customer Review

Once customers start trusting your brand for a specific product, they always want to buy the same product. However, their trust can get broken if they find that the product they are looking for is not available at the time of purchase. In such a scenario, they can leave a negative review that may create a challenge for you in building more customers. Several eCommerce platforms have the review and rating feature; if your products don’t have good reviews, it can negatively impact your targeted customers.

To attain positive customer reviews, you need to ensure that products are available to fulfill their demands. You need to consider this as a primary requirement for your eCommerce business. As a brand analytical tool, etraKY, BS provides complete visibility of your inventories across the channels and helps you meet the demand of your customers. In such a way, your customers never get disappointed, and you can attain their positive reviews.

Outride Your Customers

Customers looking for a specific product to buy from your brand can not select you if they find the out-of-stock situation repeatedly. Customers do not have the patience to wait and let the products get back in stock. In the case of Oos, your customers can move to your competitors to make the purchase. It can leave you behind your competitors and let you lose your valuable customers. If you want to outride your customers, you have to keep a check on product availability. Customers have thousands of options for one single product.

So it would be best to be alert about not losing a single customer. You need to provide a dynamic customer experience to beat your competitors. As a brand, you must put extra effort into presenting your products online. It should be a matter of consideration for all the brands out there. With etraKY BS, your competitors will never be able to fetch your customers. To compete effectively with your customers, this software provides you with tracking records of your stocks on a real-time basis.

Conclusion

Satisfying your customers in every circumstance should be the ultimate goal of your online business. You can not write your success story without pleasing your customers. Customers are the primary focus, whether online or offline because they decide your fate. That is why it is essential to always keep a check on your product availability. Customers visit an eCommerce website to make a reliable purchase. If they find your brand reliable for them, they will make the purchase again and again. But if you fail in fulfilling their demand just for once, it can hurt your brand’s credibility.

However, to save you from such situations, etraKY BS focuses on accelerating your brand’s flexibility. As a software, it minimizes your problems related to product availability and sends you a notification on a real-time basis. It can help you with multiple channels to keep a check on your inventories under a single panel. etraKY BS can help you forecast the upcoming trends and demands of the eCommerce industry. Especially during peak time, you can arrange your stock before the sale and fulfill the demand of your customers.

The eCommerce industry has provided an immense opportunity for brands and sellers to make their presence on the various eCommerce platforms. However, having an eCommerce business is not as easy as it used to be. These days customers have so many possibilities to choose from that it is a combat for brands to stand out from their competitors and for customers to find a brand they can trust completely. The crucial difference in success is a fusion of ingredients among essential, appealing, and upgraded product content. 

The best product content is a part of our brand new strategy SCRAP. It is also a collaboration of informative product descriptions, engaging product titles, and high-resolution images. It should contain relevant keywords to attract the target customers. Product descriptions and product titles are essential to creating a successful brand story.

It helps your product to become more visible on various eCommerce platforms. Necessary and accurate information about the convenience of the product for the customers to make a purchase. In this blog, we have mentioned why every aspect of product content is essential for your online brand and what could be a possible impact. We will also let you know how etraKY BS a brand analytics tool can help you enhance your product content.

Why all the Aspect of Product Content is Essential for Your Brand

As mentioned above, there are three significant aspects of product content: product description, product, title, and product image. These aspects can eventually help you increase your brand awareness, credibility, and revenue. Let’s see how these aspects of Content can be essential for your brand.

Product Description

In eCommerce, industry customers do not have the advantage of evaluating the product physically. All they have is a product description, so it should be precise and informative. You must include bullet points in the description as it helps the customers to read the essential information promptly. The Content of your products should be specific and accurate, and you must add all the specifications of your product. Suppose you are selling mobile phones; you must add the brand name, camera features, display screen, and the information about battery and processing.

It helps customers to know more about the product and further convinces them to buy your product. Apart from that, your product description content should be simple and understandable for a layman. Product content is your ultimate chance to show your authenticity; you can tell your customers why they should select your brand and why your product is a perfect fit.

As a marketplace seller analytical tool, etraKY, BS notifies you whether your product description is user-friendly or not. This quintessential software can even let you know whether your description includes the bullet points or not. In such a way, etraKY BS can help you implement a dynamic product description. Follow these essential steps to revamp your product description.

• Try to write the product descriptions in your own words. Copy-paste can diminish the actual essence of your product.
• Always try to highlight the several qualities of the product.
• You must add how it can resolve specific problems with your product description.
• Write a product description according to your targeted customers.
• You must add specific details of your products in the description.

Product Title

Product title is also an essential part of product content. The title of your product helps your customers to find your product quickly. Product title also helps increase your product’s visibility on various eCommerce websites. You must include your brand’s name, product name, variant, color, flavor, and material. Apart from that, the product title must also include the size, quantity, and unit of length. All these aspects are vital to creating an attractive product title. Besides that, you must add relevant keywords with the title.

Keywords can help your product appear in several eCommerce sites’ search bars. So, it is crucial to add an appropriate product title while listing them on diversified marketplaces. To make a complete product title, you can take the help of etraKY BS, which can effectively guide you in adding a decent product title. Here we have mentioned some of the essential points that can help you enhance your product title.

• The quality of the Content language should be easy to read and understand for customers.
• The structure of the product title should be appropriate and include the brand’s name and specification.
• Use the SEO-based top-ranked keywords with your product title.
• The product title should be simple but searchable for customers.

Product Image

Unlike a physical store at online shopping, customers don’t have the advantage of verifying the product too closely. Images are the only thing they depend on for a quality purchase. So, if your products do not have high-resolution images, it can drastically affect customers’ shopping decisions. You can build trust in your products in customers’ minds with high-quality images. They got the advantage of analyzing the products more closely. It can give them a proper online shopping experience.

High-resolution images can help your brand build trust among the customers. It will help if you consider that images leave the first impression of your brand on customers. That is why it is required to add high-quality images of your products. The following steps can help you in intensify your product image.

• The image of your products should be attractive and tempting.
• Image resolution should be less than 1080mp.
• You can use plain white backgrounds as it provides a clear view.
• If you are selling fashion apparel, you can use a dummy or models to represent your products well.
• You must add the different angles of the products for a better extensive view.
• To provide a clearer view of your products, you must add zoom-in features.
• Always try to add a bigger size of the product images.

After concentrating on these three significant aspects of Content, you will be able to make your brand more impressive than earlier. All it requires is an elaborative product description, product title, and product image. These three primary aspects of the Content play a crucial role in building the excellent reputation of your product. It enhances product visibility and lets your customers find your products online.

Conclusion

Customers worldwide use the eCommerce marketplaces to search, compare and learn about products before making a purchase decision. Occasionally, customers do visit some eCommerce sites and make the purchase immediately. They apply this process only to those products about which they have strong brand loyalty or trust. The connection between eCommerce platforms and online product content is more essential than ever; captivating customers with great products and keeping them engaged is achieved through impressive Content, both in terms of text and images.

With a better understanding of the motive and development of great Content and well-planned e-commerce strategies, brands can revamp their eCommerce presence to exceed customers’ expectations and be in a stronger position regarding their competition. Content is the key that helps your customers look for a specific product on various platforms per their requirements. If your Content is not up to date, your customers will never be able to find your product, which can ultimately reduce your sales and trust in the market. However, to place strong Content to your products, etraKY BS can help you immensely. It gives you the proper visibility of your product content across multiple platforms.

With the increasing popularity of online shopping, brands are now moving their businesses to eCommerce platforms. Unlike a traditional store, online stores have no humans available to showcase your products to potential customers. To sell your products online, they should appear in the search results. Whenever a customer decides to buy anything from eCommerce marketplaces, they first use the search bar to type the product they are looking for. Suppose your brand sells beauty products, and if it does not appear in the search results, customers will never be able to view and buy your product.

Post pandemic, more and more customers are shopping online. Which means your online product visibility becomes as critical as your in-store visibility. As per the customer’s first retail report released by Salesforce, more than 75% of customers begin product searches online. So, this is your brand’s window, and this is where you need to hold customers’ attention. But the primary question is how to appear high up on your customers’ search? Conceptualize the pages of an eCommerce website as digital shelves and relate that with the offline space.

Will the customer sieve through a shelf full of products to reach for your product, lying somewhere at the corner of the shelf? Undoubtedly, they won’t; if they have to buy a beauty product, they will select the brand visible to them on the front of the shelf. Similarly, when they search for a product online on well-known eCommerce sites, they will quickly add those to the cart or wish list for the ones that appear top in the search results.

Further in this blog, we have mentioned the significance of Search and how etraKY BS can help you with it.

Significance of Search Results for Online Products

Search is the first and foremost component of the SCRAP model. You can refer to our previous blogs to know more about this SCRAP framework. There are three types of search; generic, branded, and category 1st-page search results. To make your products appear in the search results, it is necessary to add relevant keywords. Search results are one of the critical aspects of the eCommerce business, that will help your target customers to locate your products and hence will impact your overall sales.

If a customer doesn’t find your product in the top search result, they won’t be able to buy it. Thus it is essential to make a strategy that can help increase your product’s visibility in the search bar. As a marketplace seller analytics tool, etraKY BS can help your brand appear in search results. by providing clear information on where you stand in the search results which indicates that some work is required to be done on the keywords.

Essential Steps to Increase Brands’ Appearance in Search Results

Modify the Content of your Products

To ensure that your products are visible to customers, you must work religiously on the product listing content. Content is all about using the right and relevant keywords. Here, you need to stiffen the strength of your products’ content to ensure that product descriptions and titles are accurate and include top-ranked keywords that customers generally use when searching for products. To add customer-based keywords, you need to think from the customers’ perspective. This process requires a lot of research and a tool such as etraKY BS that can let you know whether you have placed the right keywords or not by displaying your share of search.

Apart from that, while adding a description, you need to add several bullet points mentioning the top features of your product. In this way, it can become more accessible for customers to read the essential information about the product. The title must cover the essential information about your product. The title should highlight as many relevant keywords about the product. It can make the search easier for the customer.

Enhance the Product Ranking with Reviews

Several marketplaces search bars such as Amazon, Flipkart, and Myntra prioritize products with positive reviews and ratings and display them higher up in search results. This automates product visibility and assures your brand of organic discoverability. So, in this regard, it is essential to fetch as many positive reviews and ratings for your products as possible. As per the recent research, more than that 85% of customers rely on online reviews as much as personal recommendations. In this way, they are inspired to trust a brand based on the positive reviews it receives. It can help in increasing your brand’s credibility as well.

Once customers begin to trust your brand, they will automatically add them to their cart and finalize their purchase. Some of them automatically can add reviews, but some may walk away without leaving one. To gather all the reviews and ratings, you must convince your customers to leave a review. They can leave it after making a purchase after giving a top-class experience to the customer. Positive reviews and ratings will make your digital shelf much more attractive and boost your sales. To make this a hassle-free process, you can take advantage of etraKY’s agile review management service.

Invest in Paid Advertising to Boost your Search Result

Investing money in paid advertising can be a great idea to gain visibility at various eCommerce sites. It can help in pushing your products to the top of the first page of your category listing. Some eCommerce platforms such as Amazon and Flipkart allow you to pay for promoted listings that are displayed near organic search results. Even a paid PPC campaign can allow you to build up your brand awareness and increase your sales volume, which may, in turn, assure your brand of long-term organic search placement.

The enormous idea of paid advertising is getting well-received all across, and especially Amazon’s accelerating paid ad revenue growth is proof of this. The eCommerce industry is expanding, and in 2022, retail eCommerce sales worldwide are predicted to reach more than 3.25 trillion dollars. To make the most of this rapidly growing industry, ensure your brand is winning the digital shelf by winning an adequate share of search results.

Revise your Pricing to Increase your Product Ranking

Price Hygiene, which is not too high or too low, should be your sword to make your brand attain excellent visibility among its competitors. You must understand this fact if the price of your products is dissimilar from other branded products it is competing with. It can drastically impact your position in search results. You should consider your competitors and analyze their pricing to achieve dynamic rankings. This strategy will allow you to fix the comparatively lower price of products than your competitors.

etraKY BS works as a price tracking software as well. It provides you with a list of your competitors’ pricing across channels. Ultimately, it can force you to apply dynamic prices and maintain price hygiene across channels. Some eCommerce websites are pretty sophisticated and reprice top-selling products more than three to four times per day. So maintaining a dynamic price is essential to make a pathway for your products to appear in the search results.

Conclusion

Hence, now you understand the importance of Search and why it is vital for the success of your brand story. In this regard, etraKY BS, a market seller analytical tool, can help you immensely. It can help you in executing the strategy of increasing search performance. Above mentioned essential steps can not get applied without the help of this tremendous software. If you have understood the importance of Search then you must consider etraKY BS for the growth of your brand.

Your brand’s success story depends on various factors, such as sales volume, brand credibility, customer base, and product visibility. You can not establish a successful brand and generate revenue if you lack these essential factors. To increase your revenue, you need to have an analytical view. Thorough analytics is essential to know how your brand performs on various platforms. It includes having a complete analysis of your product, such as description, title, images, availability, reviews, and search results.

Brand success relies on various factors, requiring a sturdy analysis of each aspect. You must thoroughly analyze your products’ content, availability, and reviews. All these can help you provide a dynamic shopping experience to your customers. In order to power up your Brand, here we are introducing SCRAP to you. There is massive competition between sellers and brands to attract the same audience to their products. That is why we have brought this new business strategy called SCRAP for the immense success of your online brand. In this special edition, we have provided comprehensive information on SCRAP and how it can benefit your brand. So, let’s dig in and find out how it works.

An Elaborate Description of SCRAP

You must have curiosity about what SCRAP is; some of you may have imagined if it has a connection with the recyclable materials. Well, hold on to your thoughts; it is a brand new, tested strategy to make your brand get actionable insights to bridge the gaps and corrections. SCRAP stands for Search, Content, Ratings & Reviews, and Availability. Implementing it in your brand growth strategy can undoubtedly help you in enhancing your credibility and visibility and ultimately push you towards generating expected revenue. Here we will describe every aspect of SCRAP for a better understanding.

Search

Search is another crucial aspect of an eCommerce brand. It refers to whether your products appear in the search bar of the websites or not. There are three different aspects of search results: generic search, branded search, and category 1st-page search. Generic search refers to most general queries, such as if someone is searching just for dog foods, coffee, shoes, etc., without any specific brand name. Customers execute generic searches when they are in the initial phase of buying a specific product. A branded search is based on keywords that include the name, feature, and other vital information of your product and brand as well.

Category first-page search is that your product must appear in the specific category of its first page on every eCommerce website. For example, if you are selling lipstick and customers are searching for lipsticks, your product must appear on the first page of that category. Now the real question is how it can get done? Well, there is one, and the only way for this, and that is keywords. You must add relevant top-ranked keywords with your products to make them appear in the search results. Mind it; a customer won’t be able to purchase your product if it is not visible in the search results. To see the ranking of your products on search pages, etraKY BS provides you with a complete report. It can let you know what the present ranking of your product is on various eCommerce sites.

Content

The content specifies the product description and product title with the presence of relevant keywords. While listing your products on various eCommerce sites, you must apply an elaborative but crisp product description. You must add your brand name, size, nature, and configuration of the products. Along with it, you should mention the attractive features of specific products in bullet points. Now, if we talk about the product title, it should contain the relevant keywords according to its nature.

For example, if you are selling refrigerators online, you must add some of its specific features in the title and the keywords. Remember, content is the key that can make your business stand out in this highly competitive market. Your products must contain high-resolution images as well. It can help customers to have a close interaction with your product. Thus, underestimating the importance of content can impact visibility and lower overall sales. However, as a marketplace seller analytics tool, etraKY BS can guide you in implementing great content for your brand.

Reviews & Ratings

The primary reason why reviews and ratings are crucial for a successful brand story is that they can eventually lead to increased sales by offering customers vital information about the product they are considering purchasing. These days customers are more likely to make a decision on their purchase based on reviews and ratings by others. Customers share their introductory remarks about the product they have purchased. Positive and negative reviews have enormous power that dominates the decision-making process of potential customers. For example, no one will buy a product with less than three-star or numerous negative reviews.

So it is essential to keep a check on every review and rating of your product received on various channels. More reviews, especially the positive ones, can help increase sales volume. etraKY BS provides innovative tracking solutions for reviews & ratings. We provide you channel-wise reviews & ratings under one single panel. You don’t need to visit every eCommerce platform to gather the reviews individually. Having the facility of managing reviews under one panel can help you in replying to your customers in no time. On the other hand, you will also be able to eradicate the several issues with your products if you find any negative reviews. This aspect is essential because it helps other customers buy your products and adds more value to your brand.

Availability

Product availability is a crucial factor in the eCommerce business. It is extremely important that listed products are available in your stock at every location. Your customers can be disappointed if they find that the desired products are unavailable for delivery. In such a scenario, you lose numerous potential and regular customers. They can move to your competitors to buy similar products. As there is no closing time for eCommerce stores, customers always want to have access to buy their products at any hour. That is why product availability is essential to avoid missing out on a single customer.

Operating in an eCommerce environment, the unavailability of products can be a considerable loss for you as a brand. It can get worse with the expansion of your business or with the increasing demands. eCommerce platforms have moved to a hyper-local fulfillment model. Thus it is crucial for you to get actionable insights at various cities and pin codes level. To minimize this hustle, etraKY BS is here to help you out. We send you a real-time report from multiple channels mentioning the availability and unavailability of every product in each category.

Price

In creating an incredible brand story, your products must appear with various pricing policies. To baffle your competitors, you need to apply a compelling pricing strategy. Customers always want to buy a good quality product at a lower price. Your product price should always be less than your competitor’s price. Maintaining price hygiene across multiple channels is crucial for your online business. Apart from this, you may experience that some of your sellers are selling your products at a lower price than the authorized ones.

In lack of surveillance on various platforms, sellers may practice price breaching. This activity can drastically affect the pricing policy of your brand. Thus, keeping an eye on every seller selling your products online is crucial. As a marketplace seller analytics tool etraKY BS provides you the 24×7 surveillance feature that can assure you have complete control over the seller operating system from multiple eCommerce platforms.

Conclusion

Therefore, now you must understand what SCRAP is and how it can increase your brand’s channel-wise credibility, visibility, and revenue. This unique strategy can help you with the development of your online presence. To implement the SCRAP successfully, you need to get along with etraKY BS. As a creator of this ideal strategy, we know how you should implement it to your brand on various eCommerce platforms. Our robust software can help you with every aspect of SCRAP effectively. So what are you waiting for? The time has come to develop a successful brand story.